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Terms of Service


- as of June 2005 -

1.    Legal relations between Supplier and Purchaser in connection with supplies and/or services of the Supplier (hereinafter referred to as “Supplies”) shall be solely governed by the present GL. The Purchaser’s general terms and conditions shall apply only if expressly accepted by the Supplier in writing. The scope of delivery shall be determined by the congruent mutual written declarations.

2.    The Supplier herewith reserves any industrial property rights and/or copyrights pertaining to its cost estimates, drawings and other documents (hereinafter referred to as “Documents”). The Documents shall not be made accessible to third parties without the Supplier’s prior consent and shall, upon request, be returned without undue delay to the Supplier if the contract is not awarded to the Supplier. Sentences 1 and 2 shall apply mutatis mutandis to the Purchaser’s Documents; these may, however, be made accessible to those third parties to whom the Supplier has rightfully subcontracted Supplies.

3.    The Purchaser has the non-exclusive right to use standard software and firmware, provided that it remains unchanged, is used within the agreed performance parameters, and on the agreed equipment. Without express agreement the Purchaser may make one back-up copy of standard software.

4.    Partial deliveries are allowed, unless they are unreasonable to accept for the Purchaser.

5.    The term „claim for damages” used in the present GL also includes claims for indemnification for useless expenditure.

1.    Prices are ex works and excluding packaging; value added tax shall be added at the then applicable rate.

2.    If the Supplier is also responsible for assembly or erection and unless otherwise agreed, the Purchaser shall pay the agreed remuneration and any incidental costs required, e. g. for traveling and transport as well as allowances.

3.    Payments shall be made free Supplier’s paying office.

4.    The Purchaser may set off only those claims which are undisputed or nonappealable

1.    The items pertaining to the Supplies (“Retained Goods”) shall remain the Supplier’s property until each and every claim the Supplier has against the Purchaser on account of the business relationship has been fulfilled. If the combined value of the Supplier’s security interests exceeds the value of all secured claims by more than 10 %, the Supplier shall release a corresponding part of the security interest if so requested by the Purchaser; the Supplier shall be entitled to choose which security interest it wishes to release.

2.    For the duration of the retention of title, the Purchaser may not pledge the Retained Goods or use them as security, and resale shall be possible only for resellers in the ordinary course of their business and only on condition that the reseller receives payment from its customer or makes the transfer of property to the customer dependent upon the customer fulfilling its obligation to effect payment.

3.    The Purchaser shall inform the Supplier forthwith of any seizure or other act of intervention by third parties.

4.    Where the Purchaser fails to fulfil its duties, fails to make payment due, or otherwise violates its obligations the Supplier shall be entitled to rescind the contract and take back the Retained Goods in the case of continued failure following expiry of a reasonable remedy period set by the Supplier; the statutory provisions providing that a remedy period is not needed shall be unaffected. The Purchaser shall be obliged to return the Retained Goods. The fact that the Supplier takes back Retained Goods and/or exercises the retention of title, or has the Retained Goods seized, shall not be construed to constitute a rescission of the contract, unless the Supplier so expressly declares.

1.    Times set for Supplies shall only be binding if all Documents to be furnished by the Purchaser, necessary permits and approvals, especially concerning plans, are received in time and if agreed terms of payment and other obligations of the Purchaser are fulfilled. If these conditions are not fulfilled in time, times set shall be extended reasonably; this shall not apply if the Supplier is responsible for the delay.

2.    If non-observance of the times set is due to force majeure such as mobilization, war, rebellion or similar events, e. g. strike or lockout, such time shall be extended accordingly. The same shall apply if the Supplier does not receive its own supplies in due time or in due form.

3.    If the Supplier is responsible for the delay (hereinafter referred to as “Delay”) and the Purchaser has demonstrably suffered a loss therefrom, the Purchaser may claim a compensation as liquidated damages of 0.5 % for every completed week of Delay, but in no case more than a total of 5 % of the price of that part of the Supplies which due to the Delay could not be put to the intended use.

4.    Purchaser’s claims for damages due to delayed Supplies as well as claims for damages in lieu of performance exceeding the limits specified in No. 3 above are excluded in all cases of delayed Supplies, even upon expiry of a time set to the Supplier to effect the Supplies. This shall not apply in cases of mandatory liability based on intent, gross negligence, or due to loss of life, bodily injury or damage to health. Rescission of the contract by the Purchaser based on statute is limited to cases where the Supplier is responsible for the delay. The above provisions do not imply a change in the burden of proof to the detriment of the Purchaser.

5.    At the Supplier’s request, the Purchaser shall declare within a reasonable period of time whether it, due to the delayed Supplies, rescinds the contract or insists on the delivery of the Supplies.

6.    If dispatch or delivery, due to Purchaser’s request, is delayed by more than one month after notification of the readiness for dispatch was given, the Purchaser may be charged, for every additional month commenced, storage costs of 0.5 % of the price of the items of the Supplies, but in no case more than a total of 5 %. The parties to the contract may prove that higher or, as the case may be, lower storage costs have been incurred.

1.    Even where delivery has been agreed freight free, the risk shall pass to the Purchaser as follows:
a)    if the Supplies do not include assembly or erection, at the time when the Supplies are shipped or picked up by the carrier. Upon the Purchaser’s request, the Supplier shall insure the Supplies against the usual risks of transport at the Purchaser’s expense;

b)    if the Supplies include assembly or erection, at the day of taking over in the Purchaser’s own works or, if so agreed, after a fault-free trial run.

2.    The risk shall pass to the Purchaser if dispatch, delivery, the start or performance of assembly or erection, the taking over in the Purchaser’s own works, or the trial run is delayed for reasons for which the Purchaser is responsible or if the Purchaser has otherwise failed to accept the Supplies.

Unless otherwise agreed in written form, assembly and erection shall be subject to the following provisions:
1.    The Purchaser shall provide at its own expense and in due time:
a)    all earth and construction work and other ancillary work outside the Supplier’s scope, including the necessary skilled and unskilled labor, construction materials and tools,

b)    the equipment and materials necessary for assembly and commissioning such as scaffolds, lifting equipment and other devices as well as fuels and lubricants,

c)    energy and water at the point of use including connections, heating and lighting,

d)    suitable dry and lockable rooms of sufficient size adjacent to the site for the storage of machine parts, apparatus, materials, tools, etc. and adequate working and recreation rooms for the erection personnel, including sanitary facilities as are appropriate in the specific circumstances; furthermore, the Purchaser shall take all measures it would take for the protection of its own possessions to protect the possessions of the Supplier and of the erection personnel at the site,

e)    protective clothing and protective devices needed due to particular conditions prevailing on the specific site.

2.    Before the erection work starts, the Purchaser shall unsolicitedly make available any information required concerning the location of concealed electric power, gas and water lines or of similar installations as well as the necessary structural data.

3.    Prior to assembly or erection, the materials and equipment necessary for the work to start must be available on the site of assembly or erection and any preparatory work must have advanced to such a degree that assembly or erection can be started as agreed and carried out without interruption. Access roads and the site of assembly or erection must be level and clear.

4.    If assembly, erection or commissioning is delayed due to circumstances for which the Supplier is not responsible, the Purchaser shall bear the reasonable costs incurred for idle times and any additional traveling expenditure of the Supplier or the erection personnel.

5.    The Purchaser shall attest to the hours worked by the erection personnel towards the Supplier at weekly intervals and the Purchaser shall immediately confirm in written form if assembly, erection or commissioning has been completed.

6.    If, after completion, the Supplier demands acceptance of the Supplies, the Purchaser shall comply therewith within a period of two weeks. In default thereof, acceptance is deemed to have taken place. Acceptance is also deemed to have been effected if the Supplies are put to use, after completion of an agreed test phase, if any.

The Purchaser shall not refuse to receive Supplies due to minor defects.

The Supplier shall be liable for defects as to quality (“Sachmängel”, hereinafter referred to as “Defects”,) as follows:

1.    Defective parts or defective services shall be, at the Supplier’s discretion, repaired, replaced or provided again free of charge, provided that the reason for the Defect had already existed at the time when the risk passed.

2.    Claims for repair or replacement are subject to a statute of limitations of 12 months calculated from the start of the statutory statute of limitations; the same shall apply mutatis mutandis in the case of rescission and reduction. This shall not apply where longer periods are prescribed by law according to Sec. 438 para. 1 No. 2 (buildings and things used for a building), Sec. 479 para. 1 (right of recourse), and Sec. 634a para. 1 No. 2 (defects of a building) German Civil Code (“BGB”), in the case of intent, fraudulent concealment of the Defect or non-compliance with guaranteed characteristics (Beschaffenheitsgarantie). The legal provisions regarding suspension of the statute of limitations (“Ablaufhemmung”, “Hemmung”) and recommencement of limitation periods shall be unaffected.

3.    Notifications of Defect by the Purchaser shall be given in written form without undue delay.

4.    In the case of notification of a Defect, the Purchaser may withhold payments to an amount that is in a reasonable proportion to the Defect. The Purchaser, however, may withhold payments only if the subject-matter of the notification of the Defect involved is justified and incontestable. The Purchaser has no right to withhold payments to the extent that its claim of a Defect is time-barred. Unjustified notifications of Defect shall entitle the Supplier to demand reimbursement of its expenses by the Purchaser.
5.    The Supplier shall be given the opportunity to repair or to replace the defective good (“Nacherfüllung”) within a reasonable period of time.

6.    If repair or replacement is unsuccessful, the Purchaser is entitled to rescind the contract or reduce the remuneration; any claims for damages the Purchaser may have according to No. 10 shall be unaffected.

7.    There shall be no claims based on Defect in cases of insignificant deviations from the agreed quality, of only minor impairment of usability, of natural wear and tear, or damage arising after the passing of risk from faulty or negligent handling, excessive strain, unsuitable equipment, defective civil works, inappropriate foundation soil, or claims based on particular external influences not assumed under the contract, or from non-reproducible software errors. Claims based on defects attributable to improper modifications or repair work carried out by the Purchaser or third parties and the consequences thereof are likewise excluded.

8.    The Purchaser shall have no claim with respect to expenses incurred in the course of supplementary performance, including costs of travel, transport, labor, and material, to the extent that expenses are increased because the subject-matter of the Supplies has subsequently been brought to another location than the Purchaser’s branch office, unless doing so complies with the normal use of the Supplies.

9.    The Purchaser’s right of recourse against the Supplier pursuant to Sec. 478 BGB is limited to cases where the Purchaser has not concluded an agreement with its customers exceeding the scope of the statutory provisions governing claims based on Defects. Moreover, No. 8 above shall apply mutatis mutandis to the scope of the right of recourse the Purchaser has against the Supplier pursuant to Sec. 478 para. 2 BGB.

10.    The Purchaser shall have no claim for damages based on Defects. This shall not apply to the extent that a Defect has been fraudulently concealed, the guaranteed characteristics are not complied with, in the case of loss of life, bodily injury or damage to health, restrictions to liberty and/or intentionally or grossly negligent breach of contract on the part of the Supplier. The above provisions do not imply a change in the burden of proof to the detriment of the Purchaser. Any other or additional claims of the Purchaser exceeding the claims provided for in this Article VIII, based on a Defect, are excluded.

1.    Unless otherwise agreed, the Supplier shall provide the Supplies free from third parties’ industrial property rights and copyrights (hereinafter referred to as “IPR”) with respect to the country of the place of delivery only. If a third party asserts a justified claim against the Purchaser based on an infringement of an IPR by the Supplies made by the Supplier and used in conformity with the contract, the Supplier shall be liable to the Purchaser within the time period stipulated in Article VIII No. 2 as follows:

a)    The Supplier shall choose whether to acquire, at its own expense, the right to use the IPR with respect to the Supplies concerned or whether to modify the Supplies such that they no longer infringe the IPR or replace them. If this would be impossible for the Supplier under reasonable conditions, the Purchaser may rescind the contract or reduce the remuneration pursuant to the applicable statutory provisions.

b)    The Supplier’s liability to pay damages is governed by Article XI.

c)    The above obligations of the Supplier shall apply only if the Purchaser (i) immediately notifies the Supplier of any such claim asserted by the third party in written form, (ii) does not concede the existence of an infringement and (iii) leaves any protective measures and settlement negotiations to the Supplier’s discretion. If the Purchaser stops using the Supplies in order to reduce the damage or for other good reason, it shall be obliged to point out to the third party that no acknowledgement of the alleged infringement may be inferred from the fact that the use has been discontinued.

2.    Claims of the Purchaser shall be excluded if it is responsible for the infringement of an IPR.
3.    Claims of the Purchaser are also excluded if the infringement of the IPR is caused by specifications made by the Purchaser, by a type of use not foreseeable by the Supplier or by the Supplies being modified by the Purchaser or being used together with products not provided by the Supplier.

4.    In addition, with respect to claims by the Purchaser pursuant to No. 1 a) above, Article VIII Nos. 4, 5, and 9 shall apply mutatis mutandis in the event of an infringement of an IPR.

5.    Where other defects in title occur, Article VIII shall apply mutatis mutandis.

6.    Any other claims of the Purchaser against the Supplier or its agents or any such claims exceeding the claims provided for in this Article IX, based on a defect in title, are excluded.

1.    To the extent that delivery is impossible, the Purchaser is entitled to claim damages, unless the Supplier is not responsible for the impossibility. The Purchaser’s claim for damages is, however, limited to an amount of 10 % of the value of the part of the Supplies which, owing to the impossibility, cannot be put to the intended use. This limitation shall not apply in the case of mandatory liability based on intent, gross negligence or loss of life, bodily injury or damage to health; this does not imply a change in the burden of proof to the detriment of the Purchaser. The Purchaser’s right to rescind the contract shall be unaffected.

2.    Where unforeseeable events within the meaning of Article IV No. 2 substantially change the economic importance or the contents of the Supplies or considerably affect the Supplier’s business, the contract shall be adapted taking into account the principles of reasonableness and good faith. To the extent this is not justifiable for economic reasons, the Supplier shall have the right to rescind the contract. If the Supplier intends to exercise its right to rescind the contract, it shall notify the Purchaser thereof without undue delay after having realized the repercussions of the event; this shall also apply even where an extension of the delivery period has previously been agreed with the Purchaser.

1.    The Purchaser has no claim for damages based on whatever legal reason, including infringement of duties arising in connection with the contract or tort.

2.    The above shall not apply in the case of mandatory liability, e. g. under the German Product Liability Act (“Produkthaftungsgesetz”), in the case of intent, gross negligence, loss of life, bodily injury or damage to health, or breach of a condition which goes to the root of the contract (“wesentliche Vertragspflichten”). However, claims for damages arising from a breach of a condition which goes to the root of the contract shall be limited to the foreseeable damage which is intrinsic to the contract, unless caused by intent or gross negligence or based on liability for loss of life, bodily injury or damage to health. The above provision does not imply a change in the burden of proof to the detriment of the Purchaser.

3.    To the extent that the Purchaser has a claim for damages, it shall be time barred upon expiration of the statute of limitations pursuant to Article VIII No. 2.    The same shall apply to the Purchaser’s claims in connection with actions undertaken to avoid any damage (e. g. callback). In the case of claims for damages under the German Product Liability Act, the statutory statute of limitations shall apply.

1.    If the Purchaser is a businessman, sole venue for all disputes arising directly or indirectly out of the contract shall be the Supplier’s place of business. However, the Supplier may also bring an action at the Purchaser’s place of business.

2.    Legal relations existing in connection with this contract shall be governed by German substantive law, to the exclusion of the United Nations Convention on contracts for the International Sale of Goods (CISG).

The legal invalidity of one or more provisions of this Agreement in no way affects the validity of the remaining provisions. This shall not apply if it would be unreasonable for one of the parties to be obligated to continue the contract.

General Terms and Conditions of Sale

The following "General Terms and Conditions of Sale" shall apply and have precedence over the "Software Clause for the Hire of Standard Software as part of Deliveries" (insofar as agreed) and over Articles I. to XIII. of the "General Terms and Conditions of Delivery for Products and Services of the Electrical Industry.

DL-AV-003 29/2013
XIV.    In relation to II. Prices and Conditions of Payment
1.     Prices are quoted in Euros. VAT will be invoiced at the statutory rate valid on the day the service was rendered (for advance payments: on the day of payment). All prices are subject to change. They do not include any custom duties or other import charges; these shall be borne by the customer. Where the supplier has, by way of exception, agreed to pay these costs at fixed rates, any increases, e.g. as a result of new legislation, shall be borne by the customer. We reserve the right to calculate the valid prices on the delivery date. Costs of special packaging will be invoiced separately. Special packaging remains the property of the supplier and will be calculated at rental rates on the basis of cost price; this packaging is to be returned to the supplier without delay carriage paid.

2.    Deliveries shall be effected by the fastest possible method subject to unimpeded procurement of materials, production and transport. Part deliveries shall be permissible. Non-punctual delivery shall not automatically lead to claims for compensation. Complaints may be taken into consideration if lodged within 14 days from receipt of the goods. A free replacement will be provided in the case of justified complaints. No further claims will be recognised.

3.    Goods shall be transported for the account and at the risk of the customer.

4.    Our invoice is also the advice of dispatch.

5.    For payment within 10 days we grant 2% discount. Otherwise payment is due within 30 days net.

6.    Cash payments shall only include payments in cash, bank transfers or cheques (not bills of exchange); payment by bill of exchange is only possible subject to prior agreement. For payments by bank transfer or cheque, the sum shall be deemed paid on the date the amount transferred is credited to the seller's account and not on the date of transfer or cheque issue. Discount and bank charges shall be borne by the issuer of the bill. Where payment by bill of exchange is agreed for overdue invoices, interest up to the due date of the bill and all other charges shall be borne by the customer from the 60th day from invoice date. If credit enquiries are negative, we reserve the right to demand immediate cash payment, even for invoices which are not yet due in accordance with these conditions of payment.

7.    In the event of failure to comply with our conditions of payment, especially if cheques and bills of exchange are not honoured, we shall be entitled to deem all current orders null and void, even orders unrelated to the payment in question.

8.    In the event of payment being effected later than 45 days from date of invoice, we shall be entitled to charge interest on the arrears at a rate of 4% above the discount rate of the Landeszentralbank (German Federal State Central Bank). Our representatives have a special power of attorney entitling them to collect outstanding debts.

XV.    In relation to III. Retention of Title

1.    All goods delivered (“Retained Goods”) shall remain our property until fulfilment of all our claims against the purchaser, irrespective of the legal basis and including future or contingent claims and claims arising from other contracts concluded at the same time or later. This shall also apply where payments are effected on specially designated claims.

2.    Retained Goods shall be processed or reworked for us as the manufacturer under the terms of § 950 of the German Civil Code (BGB), without any obligation upon us. The reworked goods shall be deemed Retained Goods within the meaning of No. 1. Where the purchaser processes, combines and/or mixes the Retained Goods with other goods, we shall acquire co-ownership of the new item in the ratio of the invoice value of the Retained Goods to the invoice value of the other goods used. If our ownership ceases as a result of combining or mixing the goods, the purchaser shall assign to us the rights of ownership to the new stock or item due to him in the amount of the invoice value of the Retained Goods and shall keep such in safe custody on our behalf free of charge. These new co-ownership rights shall be deemed Retained Goods within the meaning of No. 1.

3.     The purchaser may only sell the Retained Goods in ordinary business relations and at his usual terms and conditions and provided he is not in default of payment, subject to the proviso that the amounts receivable from the resale are assigned to us in accordance with Nos. 4-6. Installation in plots of land or buildings or use of the Retained Goods to perform other contracts of work or services by the customer shall be deemed as equivalent to resale. He shall not be entitled to dispose of the Retained Goods in any other way.

4.    The purchaser's claims ensuing from the resale of the Retained Goods, which shall also include the fulfilment of any contract for work or services, are herewith assigned to us. These serve as collateral to the same extent as the Retained Goods themselves. If the purchaser sells the Retained Goods together with any other goods not sold by us, then the assignment of the claims from the resale shall only be equivalent to the resale value quoted by us in our invoice for the Retained Goods sold. Where goods are sold to which we hold co-ownership rights in accordance with No. 1, the assignment of the claims shall be equivalent to the amount of the goods jointly owned.

5.    The purchaser shall be entitled to collect claims from the resale up until we revoke such authorisation, which is permissible at any time. Where payments are made to the purchaser by cheque, ownership of such shall be assigned to us as soon as the purchaser acquires the cheque. Where payment is effected by bill of exchange, the purchaser shall assign his rights ensuing from such bill to us in advance. By way of alternative to handing the documents to us, the purchaser shall keep these in safe custody on our behalf or, if we do not gain direct possession, he shall herewith assign in advance his right vis-à-vis a third party for these to be handed over to him; he will endorse them and hand them over to us without delay. The purchaser shall only be entitled to assign the claims – including the sale of claims to factoring banks – subject to our prior written consent. At our request the purchaser shall be obliged to inform his customers of the assignment without delay, unless we do so ourselves, and shall provide us with the information and documents required for redemption.

6.    If we assert our retention of title, this shall only be deemed as a withdrawal from the contract if we expressly declare this in writing. The rights of the purchaser to possess the Retained Goods shall expire if he fails to fulfil his obligations from this or any other contract.

7.    Rights from the retention of title and all other special forms stipulated in these Terms and Conditions shall apply until we are fully released from all contingent liabilities that we have assumed in the interest of the purchaser.

8.    The purchaser shall not be entitled to make or allow any disposals which do not comply with the afore-mentioned Terms and Conditions.

9.    If the value of the existing collateral exceeds the secured claims by more than 10%, we shall be obliged to release a part of the collateral at our discretion at the request of the purchaser.

XVI. in relation to VIII. Material faults

Extended liability for material defects:

2.     Entitlements to subsequent performance become statute-barred 24 months from the statutory start of the limitation period. The same shall apply to right of cancellation and reduction in price. This deadline shall not apply where longer deadlines are prescribed by law pursuant to Sects. 438, sub-section 1 No. 2 (Buildings and objects used for buildings), Sect. 479, sub-section 1 (Right to recourse) and Sect. 634a, sub-section 1 No. 2 (Building defects) of the German Civil Code (BGB) in the event of premeditation, fraudulent concealment of the defect or non-fulfilment of warranted properties. Statutory regulations on the suspension of the period, stay and recommencement of the period remain unaffected.

7.     Supplement
    The guarantee for products equipped with LEDs shall extend solely to product failures caused by defects in the material, construction or product itself, as well as to failure rates that exceed the usual rated failure rate as defined for general illumination (B50/L70).

    The guarantee shall cease to be valid if any third parties have made changes or performed maintenance work on the products. The guarantee shall also cease to be valid if the product has been exposed to any higher mechanical stress over and above its intended use.

    As a result of continuous technical advances and wear and tear there may be changes in the luminous flux of the LEDs or deviations in the light properties in comparison with the original products after additional or replacement LED boards have been supplied. No rights exist under the guarantee for the replacement of the entire delivery or batches on the basis of such deviations.

    The guarantee in these General Terms and Conditions of Sale shall also cover divided (cut) flexible circuit boards which have been properly made and designed in compliance with the data sheet. Rights under the guarantee shall only be recognised when the products have been inspected on our premises.

XVI. Application to other deliveries

Subject to any diverging agreements, these Terms and Conditions shall apply to all further deliveries and services effected upon request and at the expense of the purchaser for or in connection with the same item.

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